Privacy Policy

Last updated: 8 August 2026

Too Design (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use it, and your rights. By using our website, you agree to this policy.

1. Information We Collect

Order and account details: name, email address, billing details, and country when you buy from us or create an account.
Project information: briefs, files, and materials you send us for custom projects.
Communications: messages you send through our contact form, email, or social media.
Payment information: processed by our payment providers ([WooCommerce / Stripe / PayPal / other]). We don’t store your full card details.
Technical data: IP address, browser, device, pages visited, and referring site, collected through cookies and similar technologies (see our Cookie Policy).
Newsletter details: your email address if you subscribe.

2. How We Use Your Information

We use your information to:

Process orders and deliver digital products
Deliver custom design projects and communicate with you
Provide customer support and handle refunds
Send order updates and, with your consent, marketing emails
Improve our website, products, and services
Prevent fraud and meet legal obligations

3. Legal Basis (EU/UK Visitors)

Where GDPR applies, we process your data to perform a contract with you, to comply with legal obligations, for our legitimate interests (such as security and improving our services), and with your consent (such as marketing emails and non-essential cookies).

4. Who We Share Information With

We don’t sell your personal information. We share it only with trusted service providers who help us run our business, such as:

Website hosting and WordPress plugins ([hosting provider])
Payment processors ([Stripe / PayPal / other])
Email and newsletter services ([Mailchimp / other])
Analytics and advertising tools ([Google Analytics / Meta Pixel / other])

These providers may only use your data to perform services for us. We may also disclose information if required by law or to protect our rights.

5. International Transfers

We operate from Pakistan, and our service providers may be located in other countries, including the US and EU. Where we transfer data internationally, we take steps to protect it, such as relying on providers with appropriate safeguards.

6. Data Retention

We keep your information only as long as needed for the purposes above, including to meet legal, tax, and accounting requirements. Order records are generally kept for [number] years. You can ask us to delete your data sooner, subject to those requirements.

7. Your Rights

Depending on where you live, you may have the right to:

Access, correct, or delete your personal information
Object to or restrict certain processing
Withdraw consent at any time (for example, unsubscribing from emails)
Receive a copy of your data in a portable format
Lodge a complaint with your local data protection authority

California residents:

You have the right to know what personal information we collect, request deletion, and opt out of the "sale" or "sharing" of personal information. We do not sell personal information.

Canadian residents

You may access and correct your information and withdraw consent, under PIPEDA and applicable provincial laws.

To use any of these rights, contact us at the address below. We'll respond within 30 days.

8. Cookies

We use cookies to keep the website working, understand how it’s used, and, with your consent, for analytics and marketing. You can manage your preferences at any time. See our Cookie Policy for details.

9. Security

We use reasonable measures to protect your information, such as secure connections (SSL) and access controls. No online system is completely secure, so we can’t guarantee absolute security.

10. Children's Privacy

Our website is not intended for children under 16, and we don't knowingly collect their information. If you believe a child has given us personal data, please contact us so we can delete it.

11. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted with a new "Last updated" date.

Contact

Questions about this policy? Contact us at Hello@toodesign.us